Privacy Policy

Shopping Cart – Privacy Policy

This Privacy Policy describes how Noranda Publishing Ltd. and its affiliated companies (“Noranda” or “we” or “us”) handle personal information collected and used for the processing of transactions using the shopping cart located on our website at www.NorandaEducation.com (the “website”).

It is understood that you wish to purchase books using the shopping cart on our website, and we are pleased to make books available to you for purchase. However, in order to sell and deliver a book to you, we need to collect information from you. By using our website and shopping cart, you agree that we can collect the necessary information for processing your purchase and payment. If you do not agree with this Privacy Policy, please abstain from using our website and shopping cart.

INFORMATION WE COLLECT AND PROCESS

We only collect the information necessary to process your purchase, and to communicate information to our business partners involved with processing your payment and fulfilling your purchase. We also communicate information to you, to confirm your purchase and provide delivery status and tracking information. The information that we collect from you includes your name, phone number, email, billing address, and shipping address (if different from your billing address). In addition, our website lets you select a method of payment, and lets you enter the necessary information for processing your payment. Your payment information is not stored on our website. Your payment information is encrypted and securely transmitted to a third party payment processor that validates and processes your payment, and returns a payment confirmation and transaction identification number to our website. Once your payment is confirmed, your purchasing information is encrypted and securely communicated to our business partner, namely a third party logistics company that fulfills your order on our behalf.

HOW WE USE THE INFORMATION WE COLLECT

Noranda collects personal information from you only for the purpose of processing your purchase and to communicate information regarding your order. We do not use your information for any other purpose, nor will we ever communicate or share your information outside of our business partner arrangements unless we are obliged to do so in response to investigations conducted by law enforcement agencies. As a standard industry practice, your personal information is stored in our database for a duration of 36 months following your purchase, strictly for order tracking, accounting and commercial obligations.

HOW WE PROTECT YOUR INFORMATION

We take precautions, follow industry best practices, and select our business partners carefully to make sure that your information is protected and not lost, misused or illegally accessed.

Our website is protected with secure socket layer (SSL) technology, which is designed to provide a secure connection between our website and your browser. The information that we collect from you is stored in a database and protected from unauthorized access. Your data is also encrypted for additional protection against the possibility that our database may be illegally accessed, copied or downloaded. For added protection, we use the services of a large and reputable website hosting company that has very strong cyber and computer security protocols. Our website and database are located in Canada.

With respect to your payment information, it is automatically encrypted using secure socket layer technology (SSL), and transmitted to a reputable third party payment processor, which applies Payment Card Industry Standards (PCI-DSS) for the validation, processing and storage of payment transactions. Only a transaction identification number is stored on our website.

LIMITATIONS REGARDING INFORMATION PROTECTION

Despite our best efforts and those of our business partners, and due to the fact that no method of encryption and transmission over the Internet has ever been proven to be entirely secure, we cannot absolutely guarantee that your information will never be accessed illegally. In the event that we become aware of a breach of computer security that causes us to believe that your information may have been illegally accessed, we will communicate with you as soon as possible.

WHAT WE EXPECT AND DEMAND FROM YOU

In order that you protect your personal information, we expect that you maintain adequate Internet and computer security software and practices, and that you avoid making purchases from publicly available computers or devices. We also expect that you prevent unauthorized access to your computer or device. In addition, we demand that you not carry out or attempt to carry out fraudulent transactions using our website. We also demand that you not harm or attempt to harm our website with the use of malware or cyberattacks designed to make our website unsafe, unsecure or inaccessible.

REGARDING OUR USE OF COOKIES

Our website collects browsing metadata that helps us operate and secure our website, provide access to books for purchase, and improve the user experience. The browsing information includes IP addresses, webpages viewed, and time spent.  If you use our website, you agree the we can collect browsing information that we use confidentially, and strictly for technological, security and digital marketing purposes to improve our website. We use Google Analytics to collect user data and analyze the use of our website. The information collected is sent to Google Analytics’ servers in an anonymous form. For more information please see: www.google.com/policies/privacy/partners/. You can opt-out of analytics activity by setting your browser to notify you when a cookie is sent, and to block all analytics cookies if desired. Please consult your browser’s Help Menu for instructions. Visiting our website with analytics cookies disabled will have no significant impact on your browsing experience.

HOW WE ENDEAVOR TO MEET PRIVACY RULES

We only collect information for a legitimate purpose, and we limit our collection of information to only what we need for achieving that purpose, which is outlined in this Privacy Policy. We do not share your information outside of our business partners involved with processing your transaction, and we do not share or sell your information to anyone. The personal information that we collect is stored in our database only for as long as it is necessary to achieve our purpose, which is to enable you to purchase books from us, and to meet our accounting and commercial obligations. The information that we collect is secured to the best of our abilities, and we explain how we secure your information as part of this Privacy Policy. In the event that we become aware of a breach of security that causes us to believe that your information may have been illegally accessed, we will communicate with you as soon as possible.

By using our website, you consent to this Privacy Policy. Your consent is informed, given freely and unambiguous. Our Privacy Policy is clear, outlined in plain language, documented for reference, and made available to you before you decide to make a purchase. You are informed about the information that we collect, how we use it, and how we protect it to the best of our abilities.

CONTACT INFORMATION

If you have questions, comments, observations or complaints regarding this Privacy Policy, you can reach us by using the Contact Us section of our website. Our designated privacy representative will be in touch with you at the earliest possible convenience.